Why Is My MEPCO Bill So High?

Six things can make a bill jump: a wrong meter reading, losing protected status, crossing a slab boundary, a large monthly adjustment, an estimated bill, or old arrears. Work through the checks below with your bill and your meter; if the bill is wrong, MEPCO corrects it on a complaint with evidence.

Last verified: 2 October 2026. Worked examples are ours, using current rates before adjustments and taxes. Independent guide, not affiliated with MEPCO, PITC or NEPRA.

1. Is the reading right?

Compare the present reading on the bill with your meter today. Your meter should show more than the bill’s reading, because you have used power since. If the bill’s reading is higher than your meter, you have been over-billed — take a dated photo of the meter. MEPCO’s FAQ advises checking the reading against the bill every month, because a wrong reading one month causes an over- or under-charge the next.

2. Did you lose protected status?

If you used more than 200 units in any of the last six months, you are billed at unprotected rates for six months. The difference is large: 150 units cost Rs 1,704.50 protected, but Rs 4,336.50 unprotected (150 × Rs 28.91). See how to read your MEPCO bill.

3. Did you just cross a slab?

Unprotected homes pay every unit at the rate of the slab they land in. 300 units cost Rs 9,930; 301 units cost Rs 11,634.99 (301 × Rs 37.99 plus a Rs 200 fixed charge). Try your units in the MEPCO bill calculator.

4. Was there a big adjustment this month?

Fuel and quarterly adjustments are added per unit. September 2026 bills, for example, included +Rs 2.0581 per unit for July fuel costs. See the MEPCO bill adjustments log.

5. Is it an estimated bill?

If the bill shows “est def” or a similar note, MEPCO estimated it because the meter is marked defective. NEPRA allows average billing for at most two months while the meter is replaced. See MEPCO meter problems.

6. Are there arrears?

Look for arrears or a previous balance. If you already paid it, MEPCO’s FAQ says to bring the bank receipt to your customer service centre.

If the bill is wrong: get it corrected

  1. Gather the bill, a dated meter photo and any payment receipts.
  2. Register a non-line complaint on PITC’s complaint system or by SMS to 8118, and keep the ticket number — or go to your sub-division office with the evidence.
  3. If it is not resolved, escalate to PITC (qaccms@pitc.com.pk) and then NEPRA. Details: MEPCO complaints and helpline.

If your meter is found to be running fast, NEPRA’s Consumer Service Manual requires credit for the excess units for up to two previous billing cycles (clause 4.3.3).

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